Shipping policy
Shipping Policy
At ChicFolia, we are committed to delivering your fashion essentials—including trousers, matching sets, dresses, and tops—safely and efficiently. Please review our shipping guidelines below to understand how we handle your orders.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides a balance of affordability and reliability, with packages typically delivered within the estimated timeframe.
Processing Time
Orders are processed within 2-4 business days after payment confirmation. Processing may take longer during peak seasons or promotional periods, but we will notify you of any significant delays.
Shipping Time & Destinations
Standard Shipping delivery times vary by location:
- Domestic: 5-10 business days
- International: 10-20 business days
Note that customs fees or import taxes may apply for international orders and are the customer's responsibility.
Shipping Costs
Shipping fees are calculated based on the destination and order weight. The exact cost will be displayed at checkout before payment. We do not offer free shipping at this time.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey.
Shipping Address
Ensure your shipping address is accurate and complete. ChicFolia is not responsible for delays or losses due to incorrect addresses provided by the customer. If you need to modify your address, contact us promptly at [email protected] before your order ships.
Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to an invalid address or failed delivery attempts), we will contact you via email to arrange reshipment. Additional shipping fees may apply.
Questions?
For shipping-related inquiries, reach out to our support team at [email protected]. We're here to help!