Introduction

At ChicFolia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our products, including trousers, matching sets, dresses, and tops. Our practices comply with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This may include:

• Personal Data: Such as your name, email address, shipping address, and payment details when you make a purchase.
• Technical Data: Including your IP address, browser type, device information, and cookies to enhance website functionality.
• Usage Data: Details of your interactions with our site, such as pages viewed or products browsed.

We do not collect sensitive personal data without your explicit consent.

How We Use Your Information

Your data is used solely for legitimate business purposes, including:

• Processing orders and delivering products.
• Providing customer support and responding to inquiries.
• Sending transactional communications (e.g., order confirmations).
• Improving our website, products, and services through analytics.
• Complying with legal obligations.

We will not use your data for marketing communications unless you explicitly opt-in.

Data Storage and Security

We implement robust security measures to protect your information:

• Data is stored on secure servers with encryption and access controls.
• Payment transactions are processed via PCI-compliant partners.
• We retain personal data only as long as necessary for the purposes outlined or as required by law.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. Data may be shared only in the following circumstances:

• With service providers (e.g., shipping carriers, payment processors) strictly for order fulfillment.
• To comply with legal requests or protect our rights and safety.
• In case of a business transfer, such as a merger or acquisition, with notice to users.

All third parties are contractually bound to handle data in compliance with this policy.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request erasure of your data, subject to legal exceptions.
• Opt-Out: Object to data processing or withdraw consent (e.g., for analytics).
• Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days and may verify your identity for security.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser. Note that disabling cookies may affect site functionality.

International Data Transfers

As an international brand, data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable laws using safeguards like standard contractual clauses.

Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The latest version will always be posted on our website.

Contact Us

For questions about this Privacy Policy or your data, email us at [email protected].